Talk to us

General and Emergency Phone Numbers

All the contact information you need if you have a NatWest account.

 

Before you call:

 

Please have your Customer Number & PIN ready when you call - these are the same details you use to log in to Online Banking.

Also, calls may be recorded for training and monitoring purposes.

 

If you want to talk to someone, use the drop down lists below to find the contact number:

 

Accordion

Icon expand General Queries

 

UK

Abroad

Personal Customers with accounts

in England & Wales

0793 749 0730
 
+44 793 749 0730
 

Personal Customers with accounts

in Scotland

0793 749 0730
 
+44 793 749 0730
 
Accordion

Icon expand Lost, Stolen or Fraud

Lost or Stolen

UK

Abroad

Lost or stolen cards and chequebooks 0793 749 0730
+44 793 749 0730
 
Cards blocked abroad   +44 793 749 0730
 
Minicom customers 0793 749 0730   

 

If you think your account has been fraudulently used, or if your card is lost or stolen, it's important to get in contact with us as soon as possible:

Card or Account fraud

UK

Abroad

Bank account fraud
Includes debit card, payment and
cheque transactions

 
0793 749 0730 +44 793 749 0730
 
Credit card fraud Personal customers  0793 749 0730 +44 793 749 0730
 
Credit card fraud Business customers
Call your Business Manager, or call
0793 749 0730 +44 793 749 0730
 
Returning a call from our automated
service in relation to your debit card
0793 749 0730  

 

Please visit our Security Centre to get more information about reporting fraud and further details on how we may try and contact you.

Accordion

Icon expand Credit Cards

 

UK

Abroad

Classic Customers
0793 749 0730 +44 793 749 0730

Gold Customers
0793 749 0730 +44 793 749 0730
 
Private Banking & Platinum Customers
0793 749 0730 +44 793 749 0730
 
Accordion

Icon expand Private Customers

Private Banking Customers

UK

Abroad

Customers with Private Banking Managers
0793 749 0730 +44 793 749 0730
 
Customers without Private Banking Managers
0793 749 0730 +44 793 749 0730
 
Accordion

Icon expand Business Customers

 

UK

Abroad

Business Telephone Banking
0793 749 0730 +44 793 749 0730
 
Accordion

Icon expand Mortgages

 

UK

Abroad

General Mortgage Queries
0793 749 0730  
Existing Mortgage Customers
0793 749 0730 +44 793 749 0730
 

 

Max call charge from a BT landline is 8p plus up to 8p per minute. Business rates and calls from other networks may vary.

You can also find help on our FAQs:

View all Common Questions?

Get in touch

How can we help you?

Back to the Support Centre